A mental health therapist helps individuals who have normal and abnormal cognitive processes cope with difficult life events. Whatever the presenting problem may be, a counselor is there to help you through difficult times by providing you a safe environment to learn, explore, process, cope, grow and overcome daily challenges. Your therapist may also do assessments to diagnose and treat mental health. Please note that we DO NOT prescribe psychiatric medications.
Due to the widespread of COVID-19, we are only conducting telehealth counseling sessions to ensure the health and safety of our employees and patients. We have had great success in helping individuals, families and couples during this pandemic. We highly encourage you to seek counseling during this time as everything is changing and it is so stressful to our mental health.
Through audio and video over the internet, you can meet with your clinician on-the-go from your desktop, laptop, tablet, or mobile device (iOS or Android)—it’s your choice! Telehealth allows us to connect anywhere with secure and convenient appointments that save you time and hassle. There’s no need to worry about your health or safety when you can schedule and attend your appointments directly from a laptop or mobile device.
The number of treatments will vary depending on the problem and individual. After a thorough assessment, your therapist will discuss treatment plan recommendations and allow you to choose how often you would like to come. Typically, therapy will start out weekly to build a rapport, explore presenting problems and learn ways manage independently. Once you are feeling confident, sessions are reduced to bi-weekly and then monthly.
We currently accept Blue Cross Blue Shield and Blue Care Network. For all other insurances, we are considered an out-of-network provider. Some insurance providers are covering all out-of-pocket expenses for telehealth behavioral health counseling. Please contact your insurance company to confirm you are enrolled in telehealth behavioral and mental health package. For those who do not have BCBS or BCN, contact your insurance company to inquire if they reimburse out of network providers for behavioral health counseling.
Great question. Please visit our Private Pay vs. Insurance page for more information.
Medicare or Medicaid may not reimburse for full amount, but it doesn't hurt to try. It may take up to three months for reimbursement. Please note that we are NOT a provider for Medicare or Medicaid.
Coverage and benefits for traditional therapy and counseling services change from one health insurance company to another and from plan to plan, but generally the following rules apply:
- Reimbursement depends on your insurance plan and coverage for mental health services. Please call your insurance provider to inquire for more information.
- In many cases, before you can get reimbursed by your insurance company, your therapist will need to diagnose you with a mental disorder or issue. This diagnosis would be sent to the insurance company and recorded in your medical file.
If you consider using your health insurance, please check your coverage carefully by asking the following questions:
- Do I have mental health insurance benefits?
- What is my deductible and has it been met?
- How many sessions per year does my health insurance cover?
- What is the coverage amount per therapy session?
- Is approval required from my primary care physician?
- Do you reimburse for out of network providers
For those who do not have BCBS, please note that I do not bill insurance direct. You will be responsible for paying fees up front.
Counseling sessions are 45 to 55 minutes.
NO, we do NOT prescribe medications. However, we are able to conduct assessments to identify a diagnosis and coordinate care with your neurologist, primary care physician, or psychiatrist for medication management.